Shipping policy
Processing & Shipping Times
At No More Fishy Fingers, we strive to get your order to you as quickly as possible. Orders are processed within 1-2 business days (excluding weekends and holidays) after payment is received. Once shipped, delivery times vary based on location:
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Standard Shipping (Domestic): 2-8 business days
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Express Shipping (Domestic): 1-4 business days
Please note that shipping times are estimates and may be subject to delays due to unforeseen circumstances, including weather conditions, postal service disruptions, or customs processing for international orders.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the shipping method selected. We offer free standard shipping on all orders within Australia.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your package’s progress. Please allow up to 24 hours for tracking updates to appear.
International Shipping & Customs
For international orders, customs duties and taxes may apply upon arrival in your country. These charges are the responsibility of the customer. We recommend checking with your local customs office for more information on potential import fees.
Lost or Delayed Packages
While we do our best to ensure smooth deliveries, No More Fishy Fingers is not responsible for delays caused by the shipping carrier. If your package is delayed or lost, please contact the carrier first with your tracking number. If further assistance is needed, feel free to reach out to our support team at info@nomorefishyfingers.com.au.
Address Changes & Order Modifications
If you need to change your shipping address after placing an order, please contact us within 24 hours. Once an order has been processed and shipped, we are unable to make modifications.